Refund policy

30-Day Money-Back Guarantee

Try the 3-in-1 Mat Comb for 30 days. If it's not right for your pet's coat, email us within 30 days of delivery at support@shophollis.co with your order number, and we'll refund the full price of the product.

You don't need to send it back. Please note, shipping charges are not refunded.

Refunds go back to your original payment method. Your bank or card provider decides when the credit shows up, usually within 5 to 10 business days.

If your order arrives damaged or something is missing, email us within 30 days of delivery with a photo and we'll send a replacement or refund you in full.