Shipping policy

Shipping

Shipping is free on every order to the United States and Canada.

Orders leave within 1 to 2 business days and arrive in 7 to 12 business days. Every order is tracked, and we email you the tracking link as soon as it ships.

If your tracking hasn't updated in 7 days, or your order hasn't arrived within 15 business days, email support@shophollis.co with your order number and we'll sort it out.

Address changes and cancellations

To change your address or cancel, email us within 12 hours of ordering. Once an order has shipped, we can't change or cancel it, but our 30-Day Money-Back Guarantee still applies.